Returns & Exchanges
At Varmilo, we stand by the craftsmanship of our mechanical keyboards and offer a 30-day return window for items in original condition. If you are not completely satisfied with your typing experience, we are here to assist with a seamless exchange or refund process.
Return Process
- 1.Initiate Request
Contact our support team with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the keyboard in its original Varmilo packaging, ensuring all accessories, keycap pullers, and cables are included to avoid restocking fees.
- 3.Shipping
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for reference.
- 4.Inspection & Refund
Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.